Terms & Conditions

1. Quotes and Pricing

Quotes provided by Elk City Sportswear are based on the information available at the time of the quote, including quantities, products, artwork requirements, decoration methods, and other project details.

Pricing may change if quantities, products, artwork, shipping, production requirements, or other order details change before the order is finalized.

2. Custom Artwork and Design

Elk City Sportswear may create custom artwork, uniform concepts, helmet graphics, layouts, and other designs specifically for a customer or program.

Customers are responsible for reviewing all names, numbers, spelling, colors, logos, placement, quantities, sizes, and other details shown in artwork and proofs before approval.

3. Artwork Approval

Production may begin after the customer provides final approval of the applicable artwork, proof, or order details. Approval indicates that the customer has reviewed and accepted the design and information presented.

Elk City Sportswear is not responsible for errors that were visible in an approved proof, including approved spelling, numbers, names, colors, placement, or other design details.

4. Customer-Supplied Artwork

By providing logos, artwork, trademarks, photographs, or other materials, the customer represents that they have permission or authority to use those materials for the requested project.

The customer is responsible for claims arising from materials they provide without appropriate authorization.

5. Payments and Deposits

Some orders may require a deposit or other payment before materials are ordered or production begins. Any required payment terms will be communicated as part of the quote, invoice, or order process.

Orders may be placed on hold until required payments or deposits have been received.

6. Production and Turnaround

Production timelines are estimates unless otherwise agreed in writing. Turnaround generally begins after all required artwork, approvals, order information, and payments have been received.

For custom team uniforms, our standard target is approximately 4–6 weeks from final approval. Actual timing may vary based on product availability, production requirements, shipping, supplier delays, or circumstances outside our reasonable control.

7. Changes After Approval

Changes requested after final approval may not be possible once materials have been ordered or production has begun. If a change can be made, additional charges or production time may apply.

8. Cancellations

Because many Elk City Sportswear products are made specifically for the customer, cancellation options may become limited after artwork is approved, materials are ordered, or production begins.

Customers may be responsible for design work, materials, production, processing fees, or other costs already incurred before a cancellation request is received.

9. Custom Products

Custom and personalized products are produced specifically for the customer and generally cannot be resold. Returns, exchanges, defects, and order issues are handled according to our Return Policy.

10. Color and Product Variations

Colors displayed on screens or digital proofs may vary from finished products due to differences in displays, materials, printing processes, inks, fabrics, finishes, and manufacturing. Reasonable production variation is not considered a defect.

11. Delivery and Shipping

Delivery or shipping arrangements will be communicated as part of the order process. Shipping and carrier timelines may be outside the direct control of Elk City Sportswear.

12. Contact

Questions regarding an order or these Terms & Conditions may be directed to Elk City Sportswear at ethan@elkcitysportswear.com or 304-552-4699.